Currently we ship from our warehouse in Italy to all the European countries.
We offer standard UPS delivery on all orders in Italy. You will be charged 4.95 € (including VAT) per order. Unless otherwise stated in the description, the item will be delivered within 48 hours after order confirmation and receipt of payment.
Free standard delivery is offered on orders over €90.
If you're expecting a package, but you've missed the first attempt at delivery, you have options.
The UPS InfoNotice® lets you know that we tried but were unable to deliver your package.
Using your UPS InfoNotice, you can reschedule the delivery of your package. Just log in to ups.com and enter your UPS InfoNotice number in the Tracking field on the ups.com homepage or the Tracking page.
With either of these options, you can request one of the following:
We offer standard UPS delivery on all order in the EU. You will be charged 9.95 € (including VAT) per order. Unless otherwise stated in the description, the item will be delivered within 4 – 5 business days after order confirmation and receipt of payment.
At MIRAI, we only work with florists who take the utmost care in preparing your bouquets. If in exceptional circumstances you are unhappy with the standard of your bouquet, please direct all complaints to firstname.lastname@example.org. If the complaint is due to substandard or incorrect flowers, we will require photographic evidence to support the claim. Our customer service team will then assess the claim and get back to you within 24 hours.
Once your return request is authorized, please do follow these easy steps for returning the purchase to our warehouse:
Before requesting a return please make sure the products comply with the following conditions, in accordance with our Terms of Sale: